Website ADA Compliance: The Legal Crisis Your Business Can't Ignore
Understanding the urgent need for digital accessibility in today's legal landscape
The Digital Accessibility Crisis
The Americans with Disabilities Act (ADA) requires that ALL businesses make their websites accessible to people with disabilities. Yet thousands of companies remain unaware of this law, and are thus non-compliant, exposing themselves to devastating legal and financial consequences.
In 2024-2025, we’ve witnessed an unprecedented surge in ADA website lawsuits, particularly in California, where aggressive enforcement has caught countless businesses off guard.
Who's at Risk?
Retail & E-commerce
Online stores and shopping platforms face the highest lawsuit rates.
 * Small, family-owned businesses
 * LLCs & Corporations
Healthcare Providers
Medical practices with patient portals and appointment systems.
Chiropractors * General Practice Specialists * Medical Groups and more
Lawyer & Attorneys of all Types Bankruptcy * Corporate/Business * Criminal * Estate Planning * Family Law * Immigration * Real Estate
Financial Services
Banks, Credit Unions and Financial Institutions with online account access.
And so many more!
Accounting, Taxation, & Business Advisory Services
Actors
Attorney Services
Bloggers
Casinos
Construction Companies
Property Developers
Foodies with Cooking websites
Health & Wellness
Home Care Services
Musicians
Notary
Non-Profit Organizations
Photographers
Property Management Companies
Realtors
Restaurants
Private Schools
Social Media Influencers
Tutors
ANYONE with a website!
The truth is, if you own a website, YOU ARE A TARGET.
Is Your Website ADA Compliant?
The shocking truth is that 94% of websites are non-compliant and fail basic accessibility tests.
Note: The law provides no time for a company to take action before a lawsuit is filed, and it offers no real defense to a company after a lawsuit has been filed!
The Staggering Cost of Non-Compliance
$75K Average Settlement Typical settlement cost per lawsuit, excluding legal fees
$150K
Legal Defense Costs
What businesses spend defending against ADA website claims
$400K
Total Exposure
Maximum combined costs including damages, fees, and remediation
Beyond direct costs, businesses face reputation damage, lost customers, and operational disruption during litigation.
California's ADA Enforcement Explosion
2024-2025 Filing Statistics *
Federal Courts: Over 4,600 ADA website lawsuits filed nationwide, with California leading at 1,850+ cases
State Courts: California’s Unruh Civil Rights Act claims exceeded 3,200 cases in 2024
Combined Total: California businesses faced more than 5,000 digital accessibility lawsuits
 * This represents a 35% increase from 2023, making California the epicenter of ADA website litigation in America.
Understanding the Legal Framework Upholding ADA Compliance
Federal ADA Title III
Requires places of public accommodation to be accessible. Courts increasingly interpret this to include websites as virtual “places” of business.
WCAG 2.1 Level AA Standards
Web Content Accessibility Guidelines serve as the technical benchmark courts use to determine compliance.
California Unruh Civil Rights Act
Provides broader protections than federal ADA, with minimum statutory damages of $4,000 per violation, plus attorney fees.
Think they won't enforce this? Think again!
Recent Landmark Cases
Domino's Pizza v. Robles (2019-2021)
Supreme Court declined to hear appeal, affirming that ADA applies to websites. Domino’s ultimately settled, establishing website accessibility as non-negotiable.
Serial Plaintiff Actions (2024-2025)
Organized legal firms filed thousands of cases targeting small and medium businesses, often settling quickly for $10K-$30K each.
California Surge (2024)
Major retailers including regional grocery chains, fashion brands, and restaurant groups faced multiple simultaneous lawsuits, resulting in multi-million dollar settlement funds.
Check Your Website Now for ADA Compliance
Your Path to Compliance
Take Action TODAY
Comprehensive Audit
Conduct professional accessibility testing against WCAG 2.1 Level AA ,AAA,standards to identify all compliance gaps
ADA Certification
Obtain third-party certification demonstrating compliance, significantly reducing lawsuit risk and building customer trust
Technical Remediation
Implement fixes including alt text, keyboard navigation, color contrast, screen reader compatibility, and form accessibility
Ongoing Monitoring
Establish continuous compliance monitoring as websites evolve, ensuring new content and features remain accessible
Not to mention that you need to:
Provide training
Provide  a web accessibility policy page
Provide a web accessibility statement
Appoint an accessibility coordinator
Hire an independent consultant, (that’s us!)
Invite feedback
Remember -
94% of websites are non-compliant and fail basic accessibility tests.
The Good News is -
77% of lawsuits are preventable with proactive certification and compliance.
Take Action TODAY
Don't wait for a lawsuit to force compliance. The cost of prevention is a fraction of the cost of litigation. Protect your business, expand your market, and do what's right.
For more information on how to become ADA compliant, call or message us below.